Frequent questions – Fractalis
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Frequent questions

In how much time will my request be delivered?

In Cali your order takes between 1-2 business days to arrive.

In main cities up to 5 business days.

In remote cities up to 10 days.

How can I contact you?

You can contact us through our customer service channels:

instagram

WhatsApp

Do they have a guarantee?

We are confident in the quality of our products, which is why we offer a guarantee of up to 30 days for any product.

If you are not 100% satisfied with your purchase, we will refund your money.

Do you have a physical store?

At the moment we are a 100% online store, all shipments, exchanges and returns are handled digitally.

Here you can check the status of your order, taking into account the carrier in charge of delivery.

Cart

No more products available for purchase

WhatsApp